‘Customer First’ Mentality
Coffey on winning in breeding and business.
October 7, 2025
James Coffey’s grandpa told him not to return to the Hustonville, Ky., farm, but he didn’t listen. At least not in the end.
Coffey's grandfather had just lived through the 1980s and its high interest rates and didn’t see a stable future to support another person.
"That’s when I made my decision: I’m going to go do something where I can make enough money to farm," Coffey said.
He got a degree in accounting, spent a few years in private firms and then had the opportunity to buy a fishing tackle business that he’s since grown to the largest in its category.
“I kind of accomplished my goal,” he reflects. “I made enough money to farm, and we’ve grown the Angus operation to where it’s a self-sustainable operation, has been for many years now.”
That growth has come from a distinct focus on the commercial customer, an eye toward constant improvement and taking advantage of tools and opportunities as they come.
“We want that bull to sire a better calf crop than that customer had last year,” Coffey said. “That’s the summation of it. If we can do that, we’ve done our job, and that’s what those customers are looking for."
In the Southeast, smaller producers’ marketing of small drafts of cattle has almost always been marked with discounts. Years ago, Coffey saw a way to change that and started offering a customer buyback program.
“We want to maximize the value of our customers’ calves,” he says, noting they take the Kentucky weighted average and add a premium to it. The cattle are then commingled at his farm for 45 to 60 days and sent to a Kansas feedyard.
The program has become both an additional source of both revenue and data for Branch View Angus.
Coffey jokes that trying to run a business and a farm means he’s working three shifts. Usually, his day starts with the cattle operation, transitions to his tackle business and the evenings find him doing anything from cow records to sales projections.
It’s just what he always dreamed he wanted.
“I started following my granddad around when I was 4 or 5. I was little and just the whole experience, I just enjoyed every bit of it,” Coffey says. “It’s all those aspects that so many people in our industry enjoy, the family and the hard work and the rewards of that hard work, that's what it all boils down to.”
EPISODE NAME: James Coffey: ‘Customer First’ Mentality Wins in Business and Breeding
HOSTS: Miranda Reiman and Mark McCully
GUESTS: James Coffey
James Coffey’s granddad discouraged him from returning to the farm. But he did it anyway.
This episode covers Coffey’s path from business owner back to the Hustonville, Ky., farm, and details his No. 1 focus: the commercial customer. Knowing their needs turned into a large customer buyback program, which is an additional source of both revenue and data for Branch View Angus. Coffey covers how the tobacco industry shaped the cattle business in recent decades, lessons from his outside business that he can apply to his Angus operation and how he views progress.
GUESTS: James Coffey is a fifth-generation Angus breeder raised on the family’s cattle and tobacco farm, Branch View Angus, near Hustonville, Ky. Coffey has spent his life working alongside his father and grandfather helping with the cattle, and previously the tobacco operation.
After graduating from the University of Kentucky with a bachelor’s degree in accounting, James worked for Coopers and Lybrand, Louisville, Ky., a Big Six accounting firm. With a desire to be closer to the farm, he joined Kerbaugh and Rodes, CPAs, Danville, Ky., and finished his CPA certification. In 1993 he purchased Pitman Creek Wholesale (PCW), a sporting goods distribution company. While expanding PCW, James set out to grow the family Angus operation. Since 2011 the family has hosted the largest annual Angus sale in Kentucky, one of the largest sales in the east.
James and his wife, LuAnn, have a son, David Reid, who is the sixth generation to grow up on the farm. James also has two sons, Addison and Bennett.
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Topics: Member Center Featured News , Association News , Success Stories
Publication: Angus Journal